Confidentiality & Security

Privacy Policy

Last updated: January 2026

1. Commitment to Privacy

At Evergreen, we treat your family's personal and health-related data with the highest level of care, respect, and security. This Privacy Policy details how we collect, handle, and safeguard your data when using our platform.

2. Information We Collect

Contact Information: Name, email address, phone number, and physical care location.
Care Assessment Data: Daily living preferences, dietary considerations, and clinical care needs provided during consultation.
Portal Activity: Messages and care journal updates securely transmitted between family and care specialists.

3. How We Use and Protect Your Data

We strictly use your information to match qualified caregivers, personalize care plans, facilitate billing, and ensure clinical oversight. We never sell your personal data to third parties. All sensitive information is encrypted in transit and at rest.

4. Data Protection Inquiries

To request access, correction, or deletion of your personal data, please email our Data Protection Officer at privacy@evergreen-care.com.