Legal Terms & Service Agreement
Last updated: January 2026
1. Overview and Care Services
Welcome to Evergreen ("Evergreen", "we", "our", or "us"). By engaging our platform, booking care services, or utilizing our digital family console, you agree to comply with and be bound by these Legal Terms.
Evergreen provides managed live-in and specialized home care coordination, connecting families with thoroughly vetted, credentialed, and doctor-supervised care professionals.
2. Clinical Standards & Caregiver Vetting
Every caregiver introduced through Evergreen undergoes rigorous verification, including:
- Comprehensive state and national background screening and identity checks.
- License, clinical certification, and caregiver reference verification.
- Specialized continuous training under clinical governance protocols.
3. Fees, Billing, and Cancellations
Transparent care rates are outlined before the commencement of any care placement. Invoices are generated automatically through our secure client console. Families may modify or cancel care plans with reasonable notice as specified in their tailored Care Agreement.
4. Contact and Governance
For legal inquiries or questions regarding our service agreements, please contact our administrative team at care@evergreen-care.com.